Official Installation Protocol

Install Your Communication Board and Frame.

Proper installation ensures your board stands the test of time. Follow our technical roadmap to assemble your Smarty Symbols frame securely and maximize accessibility.

Shop Frame Systems

Engineered for Stability and Long-Lasting Durability

Professional Communication Board Frame Installation
Communication Board Frame Installation

Built for Durability.

Protect your investment with our professional post-and-frame systems. Engineered specifically for Smarty Symbols boards, these frames provide the stability and safety required for high-traffic environments.

Weather-Resistant Vinyl or Aluminum
Complete Professional Hardware Kit
Specialized Security-Lock Channels
7-Foot Structural Grade Posts
Shop Frame Systems

Materials You Will Need.

Ensure long-lasting durability with the right components and tools.

Installation Materials and Tools Diagram
1
Included in Kit

Post Set (Vinyl or Aluminum)

Provided in 7-foot lengths. These are engineered for 2 feet of cemented underground placement to ensure a strong, stable foundation.

2
Included in Kit

Decorative Caps & Screws

Includes standard flat caps for a professional finished look and high-security screws to fasten the rails to the structural posts.

3
Required Tool

Power Drill

While not included, a power drill is essential for securing the hardware and ensuring the frame is tightly fastened.

4
Main Product

Smarty Symbols Communication Board

Your durable, weather-resistant substrate featuring inclusive symbols designed for high-traffic environments.

5
Required Tool

Shovel or Post-Hole Digger

Needed to dig foundation holes at least 2 feet deep. This depth is critical for maximum structural stability.

Visualizing Your Communication Access Project Parts

Communication Board and Frame Project Parts Assembly

Built for Accessibility: Ensuring Everyone Can Communicate

Your Smarty Symbols Playground Communication Board has been carefully designed to ensure long-lasting durability and security once installed. The key to a successful installation is how each part of the kit works together to create a solid, weather-resistant structure.

Fit and Secure Insertion

When you purchase a Smarty Symbols Communication Board along with the frame, the design ensures that the board is securely inserted into the sleeves of the vertical and horizontal posts on three sides. This feature is key to providing maximum stability and protection, preventing damage from shifting, bowing, or weather exposure.

How to Insert Your Board Into the Frame

Bottom horizontal rail installation
Step 01

Bottom Rail Alignment

Insert the communication board into the bottom horizontal post using a scissor-like motion. Ensure the board slides fully into the bottom sleeve before moving on to the next step.

Top horizontal rail attachment
Step 02

Top Rail Secure

Place the top horizontal onto the substrate as pictured, using the same scissor motion. Press down firmly to ensure the board is fully inserted into both the top and bottom horizontals.

Vertical post insertion
Step 03

Vertical Integration

Insert the board into the vertical post sleeves using a firm sliding motion. Ensure the board is fully seated into the vertical posts on both sides to secure the board in place with no gaps.

Final vertical post attachment
Step 04

Frame Closure

Insert the remaining vertical post by aligning it with the horizontal pieces. Use a firm sliding motion to ensure the board is fully seated, securing all sides of the frame tightly.

Hardware and cap installation
Step 05

Hardware & Finish

Secure the frame by inserting the screws into the posts. Next, install the post caps. The caps fit snugly, but you can add a couple of drops of PVC glue for extra security.

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Final Installation Tip

Before screwing, ensure the rails are fully inserted and snug against the inner wall of the posts. Center the screws horizontally on the posts and vertically on the bottom rail for maximum stability.

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Ensuring a Secure Foundation.

Structural Foundation Diagram

Digging for Stability

To properly install your Smarty Symbols Playground Communication Board, it is essential that each post is installed with 2 feet securely in the ground.

This depth provides the stability needed to withstand outdoor conditions, shifting soil, and heavy use while remaining safely in place for years to come.

2 FT
5 FT

Measure and Mark

Before digging, measure the exact location for the posts to ensure proper alignment with the board frame. Once marked, use a shovel or post-hole digger to create holes at least 2 feet deep for each post.

This depth is the most crucial factor for long-term stability, preventing the board from leaning or becoming unstable over time.

Set and Secure

Insert the 7-foot posts into the ground, ensuring exactly 2 feet are below the surface. This leaves 5 feet above ground, placing the board at the optimal height for accessibility.

For maximum security in high-wind areas or high-traffic public spaces, we recommend securing the posts with cement.

Critical Mistakes to Avoid

Incomplete insertion error
Mistake 01

Incomplete Board Insertion

Failing to fully insert communication boards into all four sides of the frame causes bowing, slipping, and structural damage. Ensure the board substrate is slid entirely into the sleeves to maintain long-term durability.

Accessibility height error
Mistake 02

Adult-Eye Level Placement

Installing boards at adult heights makes the top row unreachable for children and wheelchair users. Every symbol must be accessible to foster independence and interaction at every turn.

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Mistake 03

Garden Bed Blockage

Placing boards behind landscaping or inside garden beds prevents wheelchair users from getting close enough to touch the symbols. Always maintain an unobstructed path directly in front of the board.

Communication board protection and replacement plan

Accidentally damaged your board during installation?

When you purchase a communication board from Smarty Symbols, you’re not only investing in a high-quality product that supports accessibility—you’re also getting peace of mind.

Comprehensive Warranty
Optional Protection Plan
Affordable Reprint Option
Hassle-Free Replacement

We make it easy and affordable to replace your board if something happens during the setup process.

See Your Options

Preserving Your Inclusive Playground

Routine maintenance ensures your board remains accessible and vibrant year-round.

🧼

Safe Cleaning

Use a soft, damp cloth to remove dirt or debris. Avoid harsh chemicals that can damage the protective UV coating.

🔍

Routine Audit

Regularly check for wear around mounting points and tighten any hardware to ensure structural stability.

🛡️

Impact Check

Inspect for accidental damage to the polyethylene core or frame alignment following extreme weather events.

🌞

UV Inspection

Monitor colors seasonally; our fade-resistant UV inks are engineered to last for 5+ years in outdoor conditions.

Not Ready to Install? Select Your Board:

Explore all Smarty Symbols Communication Boards.

City Playground Board

City Playground Board
(Ideal for Post Installation)

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School Nurse Board

Nurse's Office Board
(Ideal for Wall Mounting)

View Board
School Playground Board

School Playground Board
(Universal Mount)

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Zoo Board

Zoo Playground Board
(Equipment Integration)

View Board

Frequently Asked Questions

Find the answers to your most common questions about our communication boards and services, helping you create a more inclusive and supportive environment from the start.

Can I install the communication board without the frame?

Yes, you can install the communication board without the frame, but we highly recommend purchasing the frame for added protection and durability. The frame ensures the board is securely locked in place and minimizes potential damage, especially outdoors.

 

What materials are the posts and frame made from?

Our frames come in both vinyl and aluminum options, both designed to withstand outdoor conditions. These materials offer long-lasting protection and stability for your communication board.

Is there any maintenance required?

The board is designed to be low-maintenance. Simply clean it with a soft, damp cloth as needed to maintain its appearance. Since it is primarily used indoors, it will not require any special care to ensure its longevity.

Can I purchase the frame separately after buying the communication board?

Unfortunately, no. The communication boards purchased with a frame are specifically designed to fit securely within the frame sleeves. The design of the boards without frames differs slightly to ensure proper sizing for different uses. Therefore, a board purchased without a frame may not fit properly in a frame purchased separately at a later time.

What if my communication board gets damaged?

If your communication board gets damaged, Smarty Symbols offers three options to help you replace it:

1. Product Warranty

  • Cost: $0
  • Covers: Manufacturing defects, shipping damage, 3 years of UV protection.

2. Accidental Damage Protection Plan

  • Cost: Based on board size
  • Covers: Accidental damage, vandalism, improper installation, and weather damage for 2 years.

3. Reduced-Fee Reprint

  • Cost: 50% of the original purchase price
  • Covers: Accidental damage, vandalism, improper installation, and weather damage if no Protection Plan was purchased.
  • Eligibility: Board must be purchased within 5 years, with a 6-month waiting period after purchase. Proof of significant damage is required, and reprints are exact replicas.
How durable is the board?

The board is made from high-quality aluminum with a polyethylene core, printed with fade-resistant UV ink and coated with an extra UV protection layer. It is designed to last 5+ years outdoors, but since it’s placed indoors, it will likely last for many years with minimal maintenance.