Smarty Symbols logo for playground communication boards

Submit a Claim

If you have purchased the Smarty Symbols Communication Board Protection Plan, you can submit a claim for a replacement board due to accidental damage, vandalism, or severe environmental damage. Please ensure that you have your Protection Plan details and required documentation ready before submitting your claim.

Important Reminder:
Only customers who purchased the Protection Plan at the time of their original board purchase are eligible to submit a claim. If you did not purchase the plan, you may still request a reprint of your board at a reduced fee.

Submit Your Claim - Smarty Symbols Communication Board Protection Plan

Protection Plan Claim Request Form

Details About the Communication Board You Would Like to Replace

Please provide details of the product you are submitting the claim for.


Claim Information

Describe the nature of the damage and how it occurred.


Supporting Documentation

Upload necessary evidence to help us process your claim. If applicable, please describe the environmental event (e.g., hurricane, flood) and attach proof of destruction, such as photos or reports from authorities.


Shipping Information

Let us know where to send your replacement board if your claim is approved.


Declaration

Please confirm that the information you’ve provided is accurate.